Shipping Information and Terms and Conditions
Shipping rates:
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UK:
Free Royal Mail 2nd Class delivery on orders over £75.
Other postage options can be selected on the Cart Page.
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Worldwide:
Postage costs and options are automatically calculated by weight on the Cart Page.
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Delivery Times:
All orders made before midday on a weekday (excluding bank holidays) will be posted on that day. Orders made after midday will often be posted that day but may be posted the next working day.
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Occasionally we will suspend same-day dispatch for a short period, when this happens it will be clearly displayed on the checkout page before you order with the current next dispatch day displayed.
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When an order of multiple books includes a pre-order, all books will be sent together on the release date of the pre-order book. To avoid this, order the pre-order separately.
After posting, these are the delivery aim times of the services we offer:
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UK:
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Royal Mail 1st Class and Tracked 24 have delivery aims of 1 working day.
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Royal Mail 2nd Class has a delivery aim of 2-3 working days.
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Royal Mail Signed For 1st Class and Tracked Signed for 24 have delivery aims of 1 working day.
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Royal Mail Signed For 2nd Class, Tracked 48 and Tracked Signed for 48 have delivery aims of 2 working days.
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Worldwide:
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Royal Mail International Untracked Standard (no signature) has a delivery aim of 3-5 working days within the EU and 6-7 working days worldwide.
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Royal Mail International Tracked (no signature) has a delivery aim of 3-5 working days within the EU and 5-7 working days worldwide.
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Royal Mail International Tracked and Signed has a delivery aim of 3-5 working days within the EU and 5-7 working days worldwide.
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Royal Mail International Economy has a delivery aim of 6 weeks for North America, 8 weeks for South America, Africa and Asia, and 12 weeks for Australia. Though these aims are long, delivery times are usually much shorter. This service is not available in the EU.
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CollectingMagicBooks.com is not responsible for delays caused by Royal Mail or other carriers, but we will always assist on the rare occasions these occur.
Tracking:
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If you have selected a tracked service, your tracking links may take up to 24 hours to become active after you receive your dispatch notification. This is because we sometimes dispatch at the regional Royal Mail hub, which does not scan all parcels on arrival. This is a faster and more secure method of dispatch than using a Post Office but does mean tracking only becomes active when the parcel is scanned upon leaving the hub.
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Customs info for EU and international customers:
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By default, we send items "DDU" (Delivered Duties Unpaid) for EU and international orders. We collect no tax from buyers as books are tax-exempt in the UK.
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This means there may be VAT and/or customs charges applied to your parcel at your country's customs. This will depend on your local laws on importing books, many countries do not make any charges on books.
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Packaging:
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All books are carefully packaged to ensure they are not damaged in transit.
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All packaging materials are recycled, fully recyclable and plastic-free.
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Returns:
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Due to the nature of magic books, and the value in the secrets they hold, returns are only accepted when a book has arrived in a condition differing from the photographs and description on the listing. Regretfully, returns can not be accepted for purchases made in error unless we are notified before the books have been dispatched.
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